Privacy Policy

1. Data Controller Information

The data controller responsible for the processing of personal data on jollystackreelbeacn.lat is:

2. Personal Data We Collect

We adhere strictly to the data minimization principle under Article 5(1)(c) of the General Data Protection Regulation (GDPR). We only collect personal information that you voluntarily provide or that is technically required to serve our web pages reliably:

• Contact Form Data: When you send an inquiry via our contact form, we collect your name, email address, selected service category, and any message details you submit.
• Technical and Device Data: When you navigate our website, our server logs record your IP address (anonymized at subnet level), browser type, referring URL, operating system, and request timestamp.
• Cookie Preference Records: We store your consent choices regarding essential and non-essential cookies locally in your browser’s localStorage.

3. Legal Bases and Purposes of Processing

We process your personal information under the following legal bases:

• Contractual or Pre-Contractual Steps (GDPR Art. 6(1)(b)): Responding to service inquiries, providing household care advice, and preparing service scopes.
• Legitimate Interests (GDPR Art. 6(1)(f)): Maintaining the stability and security of our web infrastructure, detecting malicious traffic, and ensuring reliable delivery of static resources.
• Consent (GDPR Art. 6(1)(a)): Running optional analytics to measure general page readership patterns when you select "Accept All" in our cookie banner.

4. Data Processors and Third-Party Providers

We do not sell, rent, or trade your personal information. We work only with vetted hosting infrastructure providers situated within the European Union (or operating under standard contractual clauses with supplementary safeguards):

• European Cloud Hosting Infrastructure: Providing European data center facilities with encryption in transit and at rest.
• Corporate Email Gateway: Processing inbound inquiries securely with TLS 1.3 encryption.

5. Data Retention Period

Inquiry messages sent through our contact form are retained for up to 12 months from the date of resolution to facilitate follow-up inquiries. Technical server access logs are purged automatically after 30 days. Cookie consent flags stored in your browser remain until you clear your browser cache or for a maximum of 365 days.

6. Your Rights Under GDPR and Regional Laws

Under European data protection legislation, you possess specific enforceable rights regarding your personal data:

• Right of Access (Art. 15): You have the right to obtain confirmation as to whether your personal data is processed and receive a copy of that data.
• Right to Rectification (Art. 16): You may request the correction of inaccurate or incomplete contact records.
• Right to Erasure ('Right to be Forgotten') (Art. 17): You may request the deletion of your personal data where retention is no longer necessary.
• Right to Restriction of Processing (Art. 18): You can ask us to suspend active processing while an accuracy dispute is evaluated.
• Right to Data Portability (Art. 20): You may receive your provided data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): You may object at any time to data processing grounded on our legitimate interests.
• Right to Lodge a Complaint: You have the right to lodge a formal complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, Tatari 39, 10134 Tallinn, [email protected]) or your local supervisory authority in Latvia or Lithuania.

7. Rights for California Residents (CCPA / CPRA)

Although our services are primarily targeted at property owners in the Baltic region, we respect rights granted under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We do not sell or share personal information for cross-context behavioral advertising. California visitors may request disclosure of information collected or request data deletion by emailing [email protected].

8. Security Safeguards

We enforce modern technical and organizational measures, including TLS/HTTPS encryption across all domain connections, strict Content Security Policies, hardened HTTP headers, and regular access privilege audits.

9. Contacting Our Data Privacy Officer

If you have questions regarding this Privacy Policy, wish to exercise any of your statutory data rights, or want your contact inquiry permanently expunged, please contact:

Data Privacy Officer
Baltic Utility Home Services OÜ
Telliskivi tn 60a, 10412 Tallinn, Estonia
Email: [email protected]